Shipping policy
No Refunds only if issued for faulty items; otherwise, returns are eligible for store credit or exchange only.
- Processing Time: All in-stock orders undergo processing within 1-3 business days. Pre-orders ship upon item availability. Orders are not dispatched on weekends or holidays.
- Shipping Rates: Shipping charges are calculated and presented during checkout.
- Shipping Methods: We offer standard and expedited shipping options with varying delivery times and costs.
- International Shipping: Presently, international shipping services are not available.
- Order Tracking: Upon shipment, an email containing a tracking number is sent, enabling tracking throughout transit.
- Shipping Restrictions: Certain products may have shipping limitations based on local regulations. Customers are responsible for ensuring compliance with local laws.
- Lost or Stolen Packages: We hold no liability for lost or stolen packages. Customers should ensure the accuracy and security of their provided shipping address.
- Address Errors: Accurate shipping information is the customer's responsibility. Address errors should be reported immediately; we do not accept responsibility for lost packages due to address inaccuracies.
- Shipping Delays: In the event of unforeseen circumstances causing shipping delays, prompt customer notification and resolution efforts will be made.
- Pre-Orders: Estimated shipping times for pre-orders are provided upon purchase. These are approximations, and actual shipping dates may vary. Customers will be informed of any changes to estimated shipping times.
- Shipping Promotions: Periodically, shipping promotions may be offered, clearly communicated on our website.
- Returns and Exchanges: Please refer to our Returns and Exchanges Policy for detailed instructions on item returns or exchanges.
- Contact Information: For inquiries regarding our shipping policy, contact us at support@sycapparel.com. We're here to assist you.