Dear Valued Customer,
Thank you for choosing our brand for your apparel needs. We're dedicated to ensuring your satisfaction and providing a seamless shopping experience. Please take note of our updated return policy, designed to offer convenience and ease:
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Return Period: You have a 7-day window from the date of item receipt to request a return.
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Eligibility: For a return to be accepted, the item must be unworn, unused, in its original packaging, and with all tags intact. Please include the receipt or proof of purchase.
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Shipping Costs: Kindly be aware that you are responsible for the shipping expenses associated with the return, except in cases where it's due to our error.
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No Refunds: Refunds will only be provided if there is a problem with the items. Otherwise, returns will be processed for store credit or exchange only.
Please don't hesitate to reach out to us at support@sycapparel.com for any return initiation or inquiries.
Thank you once again for trusting us as your apparel provider. Your satisfaction is our priority, and we're here to assist you in any way we can.
Warm regards,